by Mike Duff | Apr 28, 2026 | Retail Articles
Ace Hardware is rolling out “Hey ARMA,” an artificial intelligence-based assistant designed to support store employees with real-time information and guidance. Operated through a handheld device, Hey ARMA provides associates with quick access to product...
by Mike Duff | Apr 20, 2026 | Retail Articles
Advances in artificial intelligence search, particularly in partnerships with third-party providers such as Open AI and Google, is getting a lot of attention today, and not without cause. That’s making it easy to overlook how technology and retail media is...
by Mike Duff | Apr 16, 2026 | Retail Articles
In a survey commissioned by public relations agency Idea Grove on how consumers verify AI-recommended brands, 98% of respondents said they would take additional steps before purchasing from an unfamiliar brand served up by AI. The pattern emerging is one of AI...
by Mike Duff | Apr 13, 2026 | Retail Articles
Three out of four consumers in the United States would trust AI shopping less if results were sponsored, according to a study released by Quad/Graphics, a marketing and printing services company, and The Harris Poll indicating shopper feelings about artificial...
by Mike Duff | Apr 9, 2026 | Retail Articles
In his annual letter to shareholders reviewing 2025, Amazon CEO Andy Jassy emphasized the company’s AWS and AI chip businesses but also pointed to developments across its retail operations, which he said are well-positioned for continued growth. Among his...