by Mike Duff | Feb 3, 2026 | Retail Articles
In a shopper survey, CashNetUSA asked consumers across the United States about their shopping patterns, with particular interest in “retail therapy” behaviors, and found that the average American makes 107 such purchases per year, with younger consumers more likely to...
by Mike Duff | Jan 27, 2026 | Retail Articles
Shopping center group ICSC reported 92% of adults in the United States, or about 246 million people, spent an average of $1,081 on holiday season goods and services. Some 47% of shoppers said that they spent more in the closing weeks of 2025 than they did during the...
by Mike Duff | Jan 12, 2026 | Retail Articles
A new global study from the IBM Institute for Business Value, conducted in collaboration with the National Retail Federation, suggests generative AI is reshaping the first steps in consumer shopping journeys as hyper-personalized suggestions, curated presentations and...
by Mike Duff | Jan 12, 2026 | Featured News, Retail Articles
Google Cloud unveiled what it has dubbed “Gemini Enterprise for Customer Experience (CX),” an agentic AI platform designed to bring shopping and customer service together on a single intelligent interface for retailers and restaurants. After a period when...
by Mike Duff | Jan 9, 2026 | Retail Articles
With more help from AI, consumers were active in the digital marketplace as 2025 closed out, with online holiday spending increasing 4% in the United States versus seasonal sales in 2024, reaching $294 billion, according to Salesforce. The customer relationship...
