by Mike Duff | Apr 13, 2026 | Retail Articles
Three out of four consumers in the United States would trust AI shopping less if results were sponsored, according to a study released by Quad/Graphics, a marketing and printing services company, and The Harris Poll indicating shopper feelings about artificial...
by Mike Duff | Apr 9, 2026 | Retail Articles
In his annual letter to shareholders reviewing 2025, Amazon CEO Andy Jassy emphasized the company’s AWS and AI chip businesses but also pointed to developments across its retail operations, which he said are well-positioned for continued growth. Among his...
by Mike Duff | Mar 26, 2026 | Retail Articles
Shopper openness to AI tools handling checkouts has jumped the past year from 34% to 80%, according to a new survey, but reservations about the technology remain. Although they may not be willing to trust AI agents to automatically make purchases for them, artificial...
by Mike Duff | Mar 23, 2026 | Retail Articles
Business services provider Manhattan Associates has released findings from its 2026 Global Unified Commerce Benchmark for Specialty Retail, a comprehensive assessment of how well retailers have connected digital and physical experiences to drive growth, profitability...
by Mike Duff | Mar 2, 2026 | Retail Articles
Customer engagement platform Braze looked at marketing and consumer trends and determined the key to winning today’s AI arms race is mainly bout tools at hand to build real trust and alignment with shoppers. AI agents are becoming central to brand/consumer...
