by Mike Duff | Jun 4, 2026 | Retail Articles
More than half of consumers plan to research purchases before shopping on Prime Day, using tools, including artificial intelligence, to compare products and prices across retailers rather than relying exclusively on Amazon, according to a survey sponsored by product...
by Mike Duff | May 27, 2026 | Featured News, Retail Articles
A study by Adobe found companies actively are pursuing a core transformation with enterprise commerce, through which they aim to refine their abilities to deliver scalable, AI-powered and personalized shopping experiences. In doing so, organizations that are adopting...
by Mike Duff | May 26, 2026 | Retail Articles
In new research from B2B ratings and reviews platform Clutch, 85% of survey respondents said the way they discover brands has fundamentally changed during the past five years, with six in 10 consumers saying they discover new brands online, while 78% still encounter...
by Mike Duff | May 21, 2026 | Retail Articles
Market research by Numerator found that 35% of women polled said they do not use AI, compared with 23% of men, highlighting a gender gap that could affect the adoption of AI in retail and elsewhere. According to Numerator’s “Spectrum of She: Female Shopper...
by Mike Duff | May 18, 2026 | Retail Articles
New research from Verint suggests consumers are not frustrated with artificial intelligence functions that leave their issues unresolved, underscoring the urgency for businesses offering AI support to deliver complete resolution and provide human assistance when it...