by Mike Duff | Aug 14, 2026 | Retail Articles
Amazon is making its case for conversational commerce by detailing how its Alexa for Shopping service is designed to help consumers navigate the retailer’s large product selection through increasingly personalized interactions. In a blog post following up on a...
by Mike Duff | Aug 4, 2026 | Retail Articles
Kohl’s has announced it has developed a digital shopping assistant that can help consumers discover products, compare options and get quick answers. Building on Kohl’s successful Mother’s Day Gift Finder, the new AI-enabled function, produced with Google Cloud’s...
by Mike Duff | Jul 27, 2026 | Retail Articles
A new report, “AI Usage in America: A Generational Divide,” released by Shift, the operator of a customizable browser, suggested that AI adoption is not following a simple young-versus-old pattern as consumers weigh the pros and cons of artificial...
by Mike Duff | Jul 22, 2026 | Retail Articles
Digital financial services provider Zip Co Limited has released new research supporting the case that artificial intelligence is rapidly becoming embedded in the modern shopping journey, with 79% of shoppers using AI for research and learning, and 66% using it to...
by Mike Duff | Jul 20, 2026 | Retail Articles
Retailers continue to invest in technology, embrace artificial intelligence and expand omnichannel services as they adapt to evolving consumer expectations, according to The Levin Management Corp.’s 2026 Mid-Year Retail Sentiment Survey. The survey of store...
