by Mike Duff | Apr 28, 2026 | Retail Articles
In a new report, “Shopping in the Age of AI: Redefining Stores for a New Era,” ICSC and McKinsey and Co. indicated that AI-mediated search and purchase automation are reshaping consumer expectations, with up to $1 trillion in B2C retail revenue across the United... by Mike Duff | Apr 28, 2026 | Retail Articles
Ace Hardware is rolling out “Hey ARMA,” an artificial intelligence-based assistant designed to support store employees with real-time information and guidance. Operated through a handheld device, Hey ARMA provides associates with quick access to product... by Mike Duff | Apr 20, 2026 | Retail Articles
Advances in artificial intelligence search, particularly in partnerships with third-party providers such as Open AI and Google, is getting a lot of attention today, and not without cause. That’s making it easy to overlook how technology and retail media is... by Mike Duff | Apr 16, 2026 | Retail Articles
In a survey commissioned by public relations agency Idea Grove on how consumers verify AI-recommended brands, 98% of respondents said they would take additional steps before purchasing from an unfamiliar brand served up by AI. The pattern emerging is one of AI... by Mike Duff | Apr 13, 2026 | Retail Articles
Three out of four consumers in the United States would trust AI shopping less if results were sponsored, according to a study released by Quad/Graphics, a marketing and printing services company, and The Harris Poll indicating shopper feelings about artificial... 