by Mike Duff | Aug 27, 2026 | Retail Articles
Best Buy reported solid earnings gains and comp growth in a better-than-expected second quarter, setting the stage for the launch of an AI-supported conversational commerce program. Net earnings were $315 million, or $1.48 per diluted share, versus $186 million, or 87...
by Mike Duff | Aug 25, 2026 | Retail Articles
Consumers seem more ready for AI-assisted holiday shopping than many retailers are prepared to meet expectations set by artificial intelligence, according to new research from Narvar, a post-purchase support platform. Retailers and consumers are on the same page about...
by Mike Duff | Aug 14, 2026 | Retail Articles
Amazon is making its case for conversational commerce by detailing how its Alexa for Shopping service is designed to help consumers navigate the retailer’s large product selection through increasingly personalized interactions. In a blog post following up on a...
by Mike Duff | Aug 4, 2026 | Retail Articles
Kohl’s has announced it has developed a digital shopping assistant that can help consumers discover products, compare options and get quick answers. Building on Kohl’s successful Mother’s Day Gift Finder, the new AI-enabled function, produced with Google Cloud’s...
by Mike Duff | Jul 27, 2026 | Retail Articles
A new report, “AI Usage in America: A Generational Divide,” released by Shift, the operator of a customizable browser, suggested that AI adoption is not following a simple young-versus-old pattern as consumers weigh the pros and cons of artificial...
