by Mike Duff | Sep 29, 2026 | Retail Articles
As personalized pricing practices are being called into question online and in stores, and electronic shelf labels (ESL) are being scrutinized, Walmart president and CEO John Furner has issued a letter promising the company will not use personalized pricing as it...
by Mike Duff | Sep 21, 2026 | Retail Articles
A report from the Kearney Consumer Institute suggests brands of the future will be competing for consumers who can’t keep up with the expanding choice, convenience and personalization offered in a complex shopping arena. The “Tyranny of Too Much”...
by Mike Duff | Sep 18, 2026 | Retail Articles
In a survey of consumers in the United States, agentic messaging platform Cordial found that a large percentage of consumers seeking holiday bargains might tap third-party AI providers for shopping assistance. In Cordial’s report, “Holiday 2026: Consumer...
by Mike Duff | Aug 27, 2026 | Retail Articles
Best Buy reported solid earnings gains and comp growth in a better-than-expected second quarter, setting the stage for the launch of an AI-supported conversational commerce program. Net earnings were $315 million, or $1.48 per diluted share, versus $186 million, or 87...
by Mike Duff | Aug 25, 2026 | Retail Articles
Consumers seem more ready for AI-assisted holiday shopping than many retailers are prepared to meet expectations set by artificial intelligence, according to new research from Narvar, a post-purchase support platform. Retailers and consumers are on the same page about...
