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Omnichannel Retailers Face Execution Gap As AI Use Expands

Omnichannel Retailers Face Execution Gap As AI Use Expands

by Mike Duff | Aug 14, 2026 | Retail Articles

Retailers and brands are prioritizing AI as they pursue unified commerce, but disconnected systems and fragmented workflows could limit their ability to put the technology to work effectively, according to a new survey. Anchanto, a global SaaS company, in its State of...
ISM: Retail Leads Gains As Services Sector Activity Increases

ISM: Retail Leads Gains As Services Sector Activity Increases

by Mike Duff | Aug 14, 2026 | Retail Articles

Retail led gains in the services sector in the July Services Purchasing Managers’ Index from the Institute for Supply Management, as overall economic activity in the sector rose slightly. The Services PMI registered 54.1%, up 0.1 percentage point from June and...
Amazon Touts Alexa for Shopping As Next Step in Conversational Commerce

Amazon Touts Alexa for Shopping As Next Step in Conversational Commerce

by Mike Duff | Aug 14, 2026 | Retail Articles

Amazon is making its case for conversational commerce by detailing how its Alexa for Shopping service is designed to help consumers navigate the retailer’s large product selection through increasingly personalized interactions. In a blog post following up on a...
Michaels Expands New Store Concept, Plans Broader Store Upgrades

Michaels Expands New Store Concept, Plans Broader Store Upgrades

by Mike Duff | Aug 13, 2026 | Retail Articles

Michaels is expanding its new experiential store model with the opening of its third location in Rogers, AR. Already trialed in Easton, OH, and Irving, TX, the new format is part of Michaels’ broader effort to update the in-store experience while testing...
NIQ: Generational Differences Matter Less As Shoppers Prioritize Premium, Value

NIQ: Generational Differences Matter Less As Shoppers Prioritize Premium, Value

by Mike Duff | Aug 13, 2026 | Retail Articles

Although Gen Z is gaining traction as a shopping force, new research from NielsenIQ suggests an overemphasis on generational differences can obscure other important influences on purchasing, including value and income. According to NIQ, consumers across all age groups...
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