by Mike Duff | Aug 17, 2026 | Retail Articles
JCPenney is looking to create an easier, more rewarding shopping experience by incentivizing customers to exchange unused and unwanted items for something more desirable. From August 28–30, consumers who bring any “retail regret” – an item purchased but not used – to...
by Mike Duff | Aug 11, 2026 | Retail Articles
As Ollie’s Bargain Outlet marks National Bargain Hunting Week, a new shopper survey from the off-price retailer indicates that inflation and rising prices remain major concerns for its customers. Ollie’s polled 60,000 of its Ollie’s Army loyalty...
by Mike Duff | Feb 9, 2026 | Retail Articles
Two-thirds of consumers in the United States and the United Kingdom are now ready to use AI agents for online shopping, but 69% of early users have immediately abandoned an AI shopping assistant when shown irrelevant product suggestions. Not everything has gone...
by Mike Duff | Feb 5, 2026 | Retail Articles
Store managers are heading into 2026 with measured optimism, balancing expectations for improved performance at their own stores with ongoing concerns about the economy, inflation and labor pressures, according to Levin Management Corp.’s 15th annual Retail Outlook...
by Mike Duff | Jul 23, 2025 | Retail Articles
The 2025 Back-to-School Consumer Survey from ICSC found that 48% of adults in the United States plan to make back-to-school purchases in 2025, a figure consistent with previous years. However, 56% of respondents expressed concern about affording the supplies they...
