by Mike Duff | Sep 24, 2026 | Retail Articles
Marketing and business services specialist Acosta Group released survey results suggesting AI is increasingly viewed as its own shopping channel, as more consumers, especially younger ones, use it as a purchasing aid. Already, 34% of consumers use AI tools, including...
by Mike Duff | Aug 4, 2026 | Retail Articles
Kohl’s has announced it has developed a digital shopping assistant that can help consumers discover products, compare options and get quick answers. Building on Kohl’s successful Mother’s Day Gift Finder, the new AI-enabled function, produced with Google Cloud’s...
by Mike Duff | Jun 17, 2026 | Retail Articles
In its 2026 Most Trusted Brands study, Morning Consult found that Amazon remains the most trusted retail brand, while Gen Z continues to express skepticism toward brands generally and consumers remain cautious about artificial intelligence. Across the business...
by Mike Duff | Jun 4, 2026 | Retail Articles
More than half of consumers plan to research purchases before shopping on Prime Day, using tools, including artificial intelligence, to compare products and prices across retailers rather than relying exclusively on Amazon, according to a survey sponsored by product...
by Mike Duff | May 12, 2026 | Retail Articles
Affirm announced that it is expanding its relationship with Google, introducing payment options into Google’s search function, including AI Mode and the Gemini app. Shoppers will see Affirm as a payment choice when they check out with Google Pay. The move comes as...