by Mike Duff | Oct 1, 2025 | Retail Articles
Etsy has announced that it is partnering with OpenAI, allowing consumers in the United States searching for items on ChatGPT to purchase Etsy products that surface in search results directly on the platform. When consumers enter a shopping-related query such as, “help...
by Mike Duff | Sep 18, 2025 | Retail Articles
Amazon has launched fulfillment services for sellers on the Walmart marketplace, Shopify and Shein as it continues to build Fulfillment by Amazon capabilities and the various logistics resources the company provides. In a blog post, Dharmesh Mehta, Amazon vice...
by Mike Duff | Jan 28, 2025 | Retail Articles
Overall customer satisfaction with the retail sector, despite uneven gains in 2024, inched up 0.4 points to a score of 78.3 out of 100, according to the American Customer Satisfaction Index Retail and Consumer Shipping Study 2025. Some retailers have found recent...
by Mike Duff | Nov 25, 2024 | Retail Articles
A gifting study commissioned by e-commerce marketing platform Omnisend and conducted by market researcher Cint, revealed parents are most often first on gift shopping lists this holiday season. Omnisend reported 51.2% of respondents said mothers and/or fathers are on...
by Mike Duff | May 14, 2024 | Retail Articles
Amazon is making major gains in advertising, but it is part of a changing e-commerce landscape where conditions are evolving, according to a study by Jungle Scout. The company’s advertising revenue has grown from $12.6 billion to $46.9 billion in 2023. Amazon’s...