by Mike Duff | Jan 12, 2026 | Featured News, Retail Articles
Google Cloud unveiled what it has dubbed “Gemini Enterprise for Customer Experience (CX),” an agentic AI platform designed to bring shopping and customer service together on a single intelligent interface for retailers and restaurants. After a period when...
by Mike Duff | May 31, 2024 | Retail Articles
The Home Depot appointed Jordan Broggi executive vice president of customer experience and president of online, effective June 3. Broggi was Home Depot senior vice president and president of online. As EVP of customer experience, he is responsible for leading the...
by Mike Duff | May 28, 2024 | Retail Articles
In a move beyond the grocery channel, Instacart is becoming a nationwide partner offering same-day delivery in as fast as an hour from almost 2,000 Home Depot store locations. Consumers can order a wide range of products from The Home Depot on the Instacart platform...
