by Mike Duff | Jan 9, 2026 | Retail Articles
With more help from AI, consumers were active in the digital marketplace as 2025 closed out, with online holiday spending increasing 4% in the United States versus seasonal sales in 2024, reaching $294 billion, according to Salesforce. The customer relationship...
by Mike Duff | Dec 17, 2025 | Retail Articles
In the report “How U.S. Consumers Are Adopting Generative AI,” Bain & Co. found that adoption of generative AI is accelerating, with many consumers trusting the technology to make shopping recommendations. Adoption of generative AI has accelerated...
by Mike Duff | Dec 11, 2025 | Featured News, Retail Articles
Consumers are increasingly receptive to AI that helps them make confident, informed decisions, according to the results of a survey from analytics platform Contentsquare. Shoppers are turning to the technology more frequently for clarity, efficiency and support, the...
by Mike Duff | Dec 3, 2025 | Retail Articles
Results of a survey released by Visa suggest AI’s influence in shopping and spending represents a generational shift in consumer spending behavior already having an impact this holiday season. Overall, Visa is forecasting 4.6% year-over-year growth in total U.S....
by Mike Duff | Nov 21, 2025 | Retail Articles
Business services platform Salesforce expects 2025 Cyber Week — Thursday, November 27 through Monday, December 1 — to generate a record-breaking $334 billion in global sales, $73 billion of which will be attributable to the influence of AI and agents. The AI agent...
