by Mike Duff | Aug 4, 2026 | Retail Articles
Kohl’s has announced it has developed a digital shopping assistant that can help consumers discover products, compare options and get quick answers. Building on Kohl’s successful Mother’s Day Gift Finder, the new AI-enabled function, produced with Google Cloud’s...
by Mike Duff | Jul 29, 2026 | Retail Articles
A survey from Alchemer, a developer of customer experience and intelligence technology, indicated that more consumers plan to shop in person at brick-and-mortar stores this year than online, as they cope with economic pressures and navigate a retail landscape...
by Mike Duff | Jul 27, 2026 | Retail Articles
A new report, “AI Usage in America: A Generational Divide,” released by Shift, the operator of a customizable browser, suggested that AI adoption is not following a simple young-versus-old pattern as consumers weigh the pros and cons of artificial...
by Mike Duff | Jul 22, 2026 | Retail Articles
Digital financial services provider Zip Co Limited has released new research supporting the case that artificial intelligence is rapidly becoming embedded in the modern shopping journey, with 79% of shoppers using AI for research and learning, and 66% using it to...
by Mike Duff | Jul 22, 2026 | Retail Articles
Michaels is completing the rollout of a new AI-powered shopping assistant built with Google Cloud’s Gemini Enterprise for Customer Experience that the retailer reported already is generating customer engagement. The “Ask Mike” assistant helps...
