by Mike Duff | Apr 28, 2026 | Retail Articles
In a new report, “Shopping in the Age of AI: Redefining Stores for a New Era,” ICSC and McKinsey and Co. indicated that AI-mediated search and purchase automation are reshaping consumer expectations, with up to $1 trillion in B2C retail revenue across the United...
by Mike Duff | Mar 24, 2026 | Retail Articles
A study from 3PL and fulfillment services provider Radial indicates a gap has emerged in agentic AI adoption, with 58% of consumers surveyed saying they are open to placing orders through an AI assistant and only 6% saying they have done so. The results suggest that...
by Mike Duff | Mar 20, 2026 | Retail Articles
Amazon is encouraging consumers to let its Rufus AI agent do the shopping and purchasing for them as the company prepares its Big Spring Sale. Amazon said the agentic AI shopping assistant can find deals, track markdowns, and set up price alerts for shoppers that will...
by Mike Duff | Nov 13, 2025 | Featured News, Retail Articles
Agentic AI is beginning to reshape how the consumers shop online, which makes developing strategies to capitalize on the technology critical for retailers, according to a study from Bain and Co. The Bain report “Agentic AI in Retail: How Autonomous Shopping Is...
by Mike Duff | Jul 28, 2025 | Retail Articles
Walmart has hired a new executive to help it leverage artificial intelligence in its application of retail technology, according to a post the executive published on LinkedIn, discussing its agentic AI initiatives on the social media platform. In his LinkedIn post,...
