by Mike Duff | Aug 14, 2026 | Retail Articles
Amazon is making its case for conversational commerce by detailing how its Alexa for Shopping service is designed to help consumers navigate the retailer’s large product selection through increasingly personalized interactions. In a blog post following up on a...
by Mike Duff | Jun 16, 2026 | Retail Articles
Consumer Pulse Research from business services firm Accenture reveals 74% of participating consumers said they would let an AI agent handle routine tasks for them, while 32% said they are ready to hand over purchase decisions, and 9% are open to fully autonomous...
by Mike Duff | May 27, 2026 | Retail Articles
AWS, Amazon’s B2B operation, is expanding access to the company’s new Alexa for Shopping AI agentic technology to other retailers as an alternative to third-party operations, such as OpenAI’s ChatGPT. Alexa for Shopping combines the capabilities of Amazon’s exclusive...
by Mike Duff | Apr 30, 2026 | Retail Articles
Riskified, in its first quarter 2026 edition of the company’s Agentic Commerce Pulse report, concluded adoption remains strong but consumer trust is lagging, with a widening gap between how shoppers use AI and how much control they are willing to give it. The consumer...
by Mike Duff | Apr 30, 2026 | Retail Articles
In the first quarter, Amazon beat Wall Street estimates as it continued to expand its product selection while also working to refine agentic AI into an ever more effective sales tool. Net income was $30.26 billion, or $2.78 per diluted share, versus $17.13 billion, or...
