by Mike Duff | Jan 12, 2026 | Retail Articles
A new global study from the IBM Institute for Business Value, conducted in collaboration with the National Retail Federation, suggests generative AI is reshaping the first steps in consumer shopping journeys as hyper-personalized suggestions, curated presentations and...
by Chandler Harvey | Jun 6, 2024 | Featured News, Retail Articles
The introduction of generative AI brought the focus of businesses across the spectrum to the potential of artificial intelligence, but now is the time for the application as companies work to make the technology work for them. Among retailers, Amazon has been...
by Mike Duff | Jan 18, 2024 | Retail Articles
An IBM Institute for Business Value 2024 Consumer Study indicates artificial intelligence can play a valuable role in improving shopper satisfaction across retailing. IBM reported its survey of 20,000 consumers across 26 countries indicated only 9% of consumers are...
by Mike Duff | Oct 21, 2022 | Featured News, Retail Articles
The IBM Institute for Business Value annual global holiday shopping and travel report indicates consumers worldwide are ready to celebrate the holidays again and will be shopping earlier than in years past. The report also reveals economic and political issues will...
by Mike Duff | Feb 17, 2022 | Retail Articles
As it retools leadership and operations, Bed Bath & Beyond has announced two key appointments, with Mark Danzig joining as senior vp, creative, and Umesh Sripad as senior vp, digital. The company stated that Danzig would take responsibility for delivering brand...
