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Amazon Puts More GenAI Tools in Hands of Marketplace Sellers

Amazon Puts More GenAI Tools in Hands of Marketplace Sellers

by Mike Duff | Sep 23, 2024 | Retail Articles

Amazon aims to give its marketplace partners a virtual boost with new GenAI tools that can help with everything from content creation to operational initiatives. In a blog post, Mary Beth Westmoreland, Amazon vice president, Worldwide Selling Partner Experience, made...
Amazon Strikes Deal To Expand Bay Area AI & Robotics Operation

Amazon Strikes Deal To Expand Bay Area AI & Robotics Operation

by Mike Duff | Sep 5, 2024 | Retail Articles

Amazon struck a deal with artificial intelligence developer Covariant and is expanding its Bay Area AI and robotics team as the company continues to look for ways to make its logistics systems more faster and more efficient. Amazon is licensing Covariant’s robotic...
ODP Advances Gen AI Customer Service Platform for Office Superstores

ODP Advances Gen AI Customer Service Platform for Office Superstores

by Mike Duff | Aug 28, 2024 | Retail Articles

The ODP Corp. is enhancing its Generative AI technology across the company’s nationwide network of Office Depot and OfficeMax stores to enhance the customer experience. The ODP Personal Assistant, an internally developed AI application, launched in February 2023 to...
Consumers Worry About AI’s Potential Role in Payment Fraud

Consumers Worry About AI’s Potential Role in Payment Fraud

by Mike Duff | Aug 20, 2024 | Retail Articles

Fear of payment and credit fraud is widespread among consumers and has implications about how they view emerging technology, according to a survey sponsored by crime prevention and risk management consultant Abrigo and conducted by market research firm Propeller...
eBay Posts Solid Q2 with Contributions from AI, Elton John

eBay Posts Solid Q2 with Contributions from AI, Elton John

by Mike Duff | Aug 1, 2024 | Retail Articles

EBay CEO Jamie Iannone credited artificial intelligence-driven operating improvements and a resale promotion with music star Elton John after the e-commerce company reported second-quarter earnings and revenues that topped Wall Street estimates. Net income from...
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