by Mike Duff | Jan 14, 2025 | Retail Articles
A survey sponsored by Talkdesk, a customer experience technology provider, revealed 88% of responding consumers used AI in some form during the recent holiday retail season, and 56% of shoppers said they were happier from having the technology available for support....
by Mike Duff | Oct 14, 2024 | Retail Articles
Walmart has developed a system of platforms as the basis of a combined proprietary artificial intelligence, GenAI, augmented reality and immersive commerce function that the company maintains will allow it to accelerate its entry into a new retail era. The company...
by Mike Duff | Sep 23, 2024 | Retail Articles
Amazon aims to give its marketplace partners a virtual boost with new GenAI tools that can help with everything from content creation to operational initiatives. In a blog post, Mary Beth Westmoreland, Amazon vice president, Worldwide Selling Partner Experience, made...
by Mike Duff | Sep 5, 2024 | Retail Articles
Amazon struck a deal with artificial intelligence developer Covariant and is expanding its Bay Area AI and robotics team as the company continues to look for ways to make its logistics systems more faster and more efficient. Amazon is licensing Covariant’s robotic...
by Mike Duff | Aug 28, 2024 | Retail Articles
The ODP Corp. is enhancing its Generative AI technology across the company’s nationwide network of Office Depot and OfficeMax stores to enhance the customer experience. The ODP Personal Assistant, an internally developed AI application, launched in February 2023 to...
