by Mike Duff | Jan 31, 2024 | Retail Articles
Market researcher Euromonitor International released its Top Five Digital Consumer Trends in 2024, a report today focused on evolving priorities and behaviors among online consumers as well as technological advances, including those in augmented reality and artificial...
by Mike Duff | Jan 24, 2024 | Retail Articles
A survey sponsored by Loop, a return management platform for e-commerce brands, found that 39% of online shoppers admit to engaging in return policy abuse or fraudulent behaviors in the past 12 months or know someone who has. The behaviors ranged from outright fraud...
by Mike Duff | Dec 7, 2023 | Retail Articles
A recent survey by Upgraded Points detailed how 1,000 Americans handle online shopping and returns, and, as it turns out, Gen Z consumers don’t necessarily go along with prevailing trends. Upgraded Points is a company that helps consumers use credit cards and travel...
by Mike Duff | Jan 13, 2023 | Retail Articles
Returns began pouring into retailers early in the post-holiday time frame, according to nShift, which produces parcel delivery management software. In an analysis nShift conducted, December 28 — dubbed Returns Wednesday — was the biggest day for consumers returning...
by Mike Duff | Jan 10, 2023 | Retail Articles
Customer relationship management firm, Salesforce, has released its 2022 holiday recap of November and December shopping data indicating that consumers spent a total of $1.14 trillion online globally, flat year over year, and $270 billion in the United States up 5%...
