by Mike Duff | Jan 9, 2026 | Retail Articles
With more help from AI, consumers were active in the digital marketplace as 2025 closed out, with online holiday spending increasing 4% in the United States versus seasonal sales in 2024, reaching $294 billion, according to Salesforce. The customer relationship...
by Mike Duff | Nov 14, 2024 | Retail Articles
Not to be outdone by low-price Chinese retailers such as Shein and Temu, Amazon has launched a beta test in the United States of what it has dubbed Haul, a storefront chock full of low priced goods sold under somewhat different terms than is the case in the main...
by Mike Duff | Aug 15, 2024 | Retail Articles
In a recent survey, retail employees cited returns fraud and policy abuse as the top trends having the most significant impact on their companies today, outranking factors such as operational costs and supply chain challenges. Loop, a return management platform...
by Mike Duff | Aug 14, 2024 | Retail Articles
The summer has been a busy one for Amazon due to Prime Day, events such as the rollout of its Rufus AI-enhanced search engine and shopping assistant, and, now, the relaunch of the company’s recommerce site as Amazon Resale. What had operated as Amazon Warehouse now...
by Mike Duff | Dec 19, 2022 | Retail Articles
A report released by the National Retail Federation and Appriss Retail indicates that consumers will return about $816 billion worth of retail merchandise purchased in 2022, but added that the average rate of return has remained just about flat at 16.5% versus 16.6%...
