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Porch Pirates are Impacting Consumer Online Shopping Behavior

Porch Pirates are Impacting Consumer Online Shopping Behavior

by Mike Duff | Apr 27, 2026 | Retail Articles

Research from Omnisend combining FBI crime data with a nationally representative consumer survey revealed consumers in the United States lost an estimated $12.8 billion from approximately 228 million stolen packages in 2025. Some 30% of households reported having a...
Consumers Spending Some of Their Tax Refunds on Smaller Indulgences

Consumers Spending Some of Their Tax Refunds on Smaller Indulgences

by Mike Duff | Apr 20, 2026 | Retail Articles

Respondents to an Omnisend survey said 2026 tax refunds are going to bills, savings and small feel-good purchases. Although much of their refund cash will go to shoring up finances, a significant proportion of consumers will spend at least a proportion of the money...
Survey Foretells Future of Brands Marketing to AI Agents Shoppers Are Starting To Trust

Survey Foretells Future of Brands Marketing to AI Agents Shoppers Are Starting To Trust

by Mike Duff | Mar 26, 2026 | Retail Articles

Shopper openness to AI tools handling checkouts has jumped the past year from 34% to 80%, according to a new survey, but reservations about the technology remain. Although they may not be willing to trust AI agents to automatically make purchases for them, artificial...
Omnisend: Biggest Brands Captured the Bulk of E-Commerce Gains

Omnisend: Biggest Brands Captured the Bulk of E-Commerce Gains

by Mike Duff | Jan 15, 2026 | Retail Articles

E-commerce order volume across all channels in the United States grew 147% year over year in 2025, according to Omnisend’s eighth annual e-commerce marketing study, but that growth was uneven: the top 5% of brands accounted for 54% of total order growth. Digital...
Survey: Nearly Half of Consumers Expect Holiday Debt As Budgets Shrink

Survey: Nearly Half of Consumers Expect Holiday Debt As Budgets Shrink

by Mike Duff | Sep 22, 2025 | Retail Articles

Consumers are approaching the 2025 holiday season with caution, as 78% of respondents to an Omnisend survey said they planned to spend less than last year, while 60% plan to keep total holiday spend below $500. As they consider their spending options, 47% of survey...
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