by Mike Duff | Apr 18, 2024 | Retail Articles
A new study from ShipStation and Retail Economics indicates that 73% of U.S. consumers blend online research, physical store visits and options such as buy-online-pickup-in-store or in-store returns on their way to making purchase decisions. Key findings from the...
by Mike Duff | Feb 19, 2024 | Retail Articles
Publix is promoting David Finger to vice president of customer experience, succeeding Bob Bechtel, who will retire on March 31 after 45 years of service. Finger has been the director of omnichannel, the company noted. He started with Publix in 1993 as a front service...
by Mike Duff | Sep 19, 2023 | Retail Articles
Mastercard SpendingPulse forecasts a 3.7% year-over-year, U.S. retail sales increase for the 2023 holiday season. The forecast for the period of November 1 through December 24 excludes the automotive category. Key trends to watch in 2023 include, according to...
by Mike Duff | Sep 18, 2023 | Retail Articles
Family Dollar is launching a new app that it says will give customers a fresh mobile shopping and saving experience. Featuring a new interface and smoother navigation, the app will help shoppers manage coupons using the redesigned wallet feature, explore engaging...
by Mike Duff | Sep 15, 2023 | Retail Articles
In detailing how technologies including augmented reality are improving its search and other online functions, Amazon is tacitly acknowledging that consumers need help getting what they want from the endless aisle and is seeking to provide it. So, Amazon has launched...
