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Report: Shoppers Want Conversational AI Assistance, Not Purchasing Decisions

Report: Shoppers Want Conversational AI Assistance, Not Purchasing Decisions

by Mike Duff | May 6, 2026 | Retail Articles

According to the 2026 Commerce Relevance Report from Coveo, shoppers expect AI to explain and assist, but not decide what they should buy. Two‐thirds of shoppers in a survey of 4,000 consumers in the United States and the United Kingdom expect online shopping to...
Survey: Millennials Lead ‘Retail Therapy’ Spending As Emotional Shopping Rises

Survey: Millennials Lead ‘Retail Therapy’ Spending As Emotional Shopping Rises

by Mike Duff | Feb 3, 2026 | Retail Articles

In a shopper survey, CashNetUSA asked consumers across the United States about their shopping patterns, with particular interest in “retail therapy” behaviors, and found that the average American makes 107 such purchases per year, with younger consumers more likely to...
Gen Z Takes Wedding Planning Lead With Minds on Budget, Social Content & AI

Gen Z Takes Wedding Planning Lead With Minds on Budget, Social Content & AI

by Mike Duff | Jan 30, 2026 | Retail Articles

Gen Z has become the most engaged generation, in wedding terms, supplanting Millennials as the top demographic preparing for nuptials while adopting a modern traditionalist approach, according to a study by wedding planning platform Zola. In Zola’s 2026 First...
Redfin: Gen Zers Gaining in Home Ownership Despite Affordability Issues

Redfin: Gen Zers Gaining in Home Ownership Despite Affordability Issues

by Mike Duff | Jan 29, 2026 | Retail Articles

More Gen Zers owned their homes in 2025 than the year before, indicating they will be the new growth demographic in the domestic housing market, even as Millennial ownership also edged up, real estate brokerage Redfin reported. In 2025, 27.1% of Gen Zers across the...
ICSC: Younger Shoppers Led the Charge in Thanksgiving Weekend Shopping

ICSC: Younger Shoppers Led the Charge in Thanksgiving Weekend Shopping

by Mike Duff | Dec 5, 2025 | Retail Articles

The 2025 ICSC Post-Thanksgiving Weekend Survey indicated 206 million people — 77% of adults in the United States — shopped during the five-day period between Thanksgiving Day and Cyber Monday, with 88% of Millennials and 84% of GenZers reporting they were enthusiastic...
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