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Amazon’s New ‘Join the Chat’ AI Host Gets Conversational With Shoppers

Amazon’s New ‘Join the Chat’ AI Host Gets Conversational With Shoppers

by Mike Duff | Apr 29, 2026 | Retail Articles

Amazon continues to explore new ways to employ artificial intelligence in how it interacts with consumers with the launch of “Join the Chat,” an interactive feature that allows consumers to ask AI hosts questions via text or voice while listening to an...
Amazon Expanding Fulfillment Services to Walmart, Shopify, Shein Sellers

Amazon Expanding Fulfillment Services to Walmart, Shopify, Shein Sellers

by Mike Duff | Sep 18, 2025 | Retail Articles

Amazon has launched fulfillment services for sellers on the Walmart marketplace, Shopify and Shein as it continues to build Fulfillment by Amazon capabilities and the various logistics resources the company provides. In a blog post, Dharmesh Mehta, Amazon vice...
Amazon Combats Retail Crime As LexisNexis Reports Mounting Fraud Costs

Amazon Combats Retail Crime As LexisNexis Reports Mounting Fraud Costs

by Mike Duff | Mar 27, 2024 | Featured News, Retail Articles

As Amazon reveals ways in which it has been confronting issues such as retail fraud, LexisNexis, in the fourteenth edition of its annual “True Cost of Fraud Study: E-commerce and Retail Report – U.S. and Canada Edition,” demonstrated merchants in the...
Amazon Hits Third-Party Sellers with Updated Fee Structure

Amazon Hits Third-Party Sellers with Updated Fee Structure

by Mike Duff | Dec 7, 2023 | Featured News, Retail Articles

Amazon’s Dharmesh Mehta, vice president, worldwide selling partner services, revealed in a blog post the contents of an email Amazon sent to its third-party selling partners detailing fee updates in the year ahead designed in part to incentivize designated...
Amazon Introduces New Global Supply Chain Initiative for Marketplace Sellers

Amazon Introduces New Global Supply Chain Initiative for Marketplace Sellers

by Mike Duff | Sep 12, 2023 | Retail Articles

Supply Chain by Amazon is a new initiative launching as an end-to-end, fully automated set of supply chain services that will provide marketplace sellers with a complete solution to quickly and reliably move products directly from their manufacturers across global...
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