by Mike Duff | Aug 11, 2026 | Retail Articles
The American Customer Satisfaction Index declined sharply in the second quarter of 2026, posting a drop surpassed only once in the past century as customer complaints reached record levels. ACSI warned that continued dissatisfaction could prompt more consumers to...
by Mike Duff | Aug 11, 2026 | Retail Articles
As Ollie’s Bargain Outlet marks National Bargain Hunting Week, a new shopper survey from the off-price retailer indicates that inflation and rising prices remain major concerns for its customers. Ollie’s polled 60,000 of its Ollie’s Army loyalty...
by Mike Duff | Jul 13, 2026 | Retail Articles
The June 2026 Numerator Consumer Goods Price Index (CGPI) indicated prices for everyday household purchases increased 0.7% in June following a 0.51% increase in May and a 0.44% increase in April. Year-over-year, prices for everyday goods gained 3.4% in the United...
by Mike Duff | Apr 29, 2026 | Retail Articles
Consumer confidence improved a bit in April, although it remains in negative territory overall based on expectations about the back half of the year, according to a Conference Board monthly report. The Conference Board Consumer Confidence Index gained 0.6 points in...
by Mike Duff | Feb 5, 2026 | Retail Articles
Store managers are heading into 2026 with measured optimism, balancing expectations for improved performance at their own stores with ongoing concerns about the economy, inflation and labor pressures, according to Levin Management Corp.’s 15th annual Retail Outlook...
