by Mike Duff | Jun 16, 2026 | Retail Articles
Consumer Pulse Research from business services firm Accenture reveals 74% of participating consumers said they would let an AI agent handle routine tasks for them, while 32% said they are ready to hand over purchase decisions, and 9% are open to fully autonomous...
by Mike Duff | Jan 12, 2026 | Retail Articles
A new global study from the IBM Institute for Business Value, conducted in collaboration with the National Retail Federation, suggests generative AI is reshaping the first steps in consumer shopping journeys as hyper-personalized suggestions, curated presentations and...
by Mike Duff | Dec 17, 2025 | Retail Articles
In the report “How U.S. Consumers Are Adopting Generative AI,” Bain & Co. found that adoption of generative AI is accelerating, with many consumers trusting the technology to make shopping recommendations. Adoption of generative AI has accelerated...
by Mike Duff | Nov 13, 2025 | Featured News, Retail Articles
Agentic AI is beginning to reshape how the consumers shop online, which makes developing strategies to capitalize on the technology critical for retailers, according to a study from Bain and Co. The Bain report “Agentic AI in Retail: How Autonomous Shopping Is...
by Mike Duff | Oct 28, 2025 | Featured News, Retail Articles
Wayfair topped Wall Street third-quarter estimates as the company sets up operations to grow despite tariffs and a weak housing market with help from AI. Net loss was $99 million, or 76 cents per diluted share, versus $74 million, or 60 cents per diluted share, in the...
