by Mike Duff | May 6, 2026 | Retail Articles
According to the 2026 Commerce Relevance Report from Coveo, shoppers expect AI to explain and assist, but not decide what they should buy. Two‐thirds of shoppers in a survey of 4,000 consumers in the United States and the United Kingdom expect online shopping to...
by Mike Duff | Sep 16, 2024 | Retail Articles
Although consumers have shifted spending to everyday needs lately to cope with inflation, a survey sponsored by AI platform Coveo suggests they might be willing to widen their outlay on gifts during the upcoming holidays. In a new research report entitled “Gift...
by Mike Duff | Sep 7, 2022 | Retail Articles
In a survey it sponsored in 2021, Coveo found that retailers often failed to meet consumers’ rising e-commerce expectations, and the company didn’t find much difference in 2022. Coveo, a cloud-based relevance platform focused on digital interactions, sponsored a...
