by Mike Duff | Sep 2, 2025 | Retail Articles
Retail gets middle-of-the-pack marks among several industries for customer service as consumers change how they want assistance with the advent of automated intelligence agents, according to a recent study by Decagon, a producer of AI agents. According to their...
by Mike Duff | Aug 26, 2025 | Retail Articles
A recent Honeywell study reveals retail executives around the world are adopting artificial intelligence quickly, with 85% having developed AI capabilities and 53% planning further investment in the coming years. Retail leaders are using advanced data capture and...
by Mike Duff | Jul 28, 2025 | Retail Articles
Walmart has hired a new executive to help it leverage artificial intelligence in its application of retail technology, according to a post the executive published on LinkedIn, discussing its agentic AI initiatives on the social media platform. In his LinkedIn post,...
by Mike Duff | Jun 16, 2025 | Retail Articles
Consumers find gift cards to be a flexible way to manage money across a variety of use cases despite the unsettled economy and general spending caution, according to a study commissioned by financial services provider Blackhawk Network. Blackhawk reported the research...
by Mike Duff | Jun 9, 2025 | Retail Articles
Walmart has launched Sparky, a new shopping assistant designed to help consumers with shopping exploration, research and purchasing. Walmart also announced an expansion of its drone delivery service, which will now operate in five states. Walmart has developed Sparky...
