by Mike Duff | Jan 9, 2026 | Retail Articles
With more help from AI, consumers were active in the digital marketplace as 2025 closed out, with online holiday spending increasing 4% in the United States versus seasonal sales in 2024, reaching $294 billion, according to Salesforce. The customer relationship...
by Mike Duff | Dec 17, 2025 | Retail Articles
In the report “How U.S. Consumers Are Adopting Generative AI,” Bain & Co. found that adoption of generative AI is accelerating, with many consumers trusting the technology to make shopping recommendations. Adoption of generative AI has accelerated...
by Mike Duff | Dec 11, 2025 | Featured News, Retail Articles
Consumers are increasingly receptive to AI that helps them make confident, informed decisions, according to the results of a survey from analytics platform Contentsquare. Shoppers are turning to the technology more frequently for clarity, efficiency and support, the...
by Mike Duff | Nov 4, 2025 | Home + Housewares
Dollar General Corp. has appointed Travis Nixon to the newly-established position of senior vice president of artificial intelligence optimization to lead the retailer’s business process management initiatives involving AI application. In his new role, Nixon...
by Mike Duff | Oct 28, 2025 | Retail Articles
After weeks of media speculation about looming layoffs, Amazon told workers it would begin eliminating 14,000 corporate jobs in a plan to establish a leaner organization driven by the evolution of artificial intelligence. In a web post, Beth Galetti, Amazon senior...